Questions & Answers

1. How do I place my order?

To place an order, simply select your preferred style on the product page, click the “Add To Cart” button, and follow the easy steps to complete your purchase. We will prepare your order and notify you when it’s on its way!

2. How long will it take to ship my order?

Orders generally ship within 5 to 6 business days. Once shipped, delivery typically takes an additional 5 to 6 business days.

3. My tracking number isn’t working.

Tracking numbers may take 1-2 days to appear in the shipping carrier’s system. Occasionally, issues can arise with the shipping carrier. If your tracking number is still not working after a few days, please contact the shipping carrier directly.

4. I need help with a late order.

Orders are usually shipped within 5 to 6 business days. If your order has not arrived after 12 business days, please reach out to our customer service team for assistance. We are here to help!

5. What types of payments do you accept?

We accept payments via Visa, Mastercard, American Express, Discover, and PayPal.

6. When will my card be charged?

Your card will be charged immediately after your order has been successfully placed.

7. How secure is my personal information?

We prioritize the security of your personal information. During checkout, your credit card details are encrypted using Secure Socket Layer (SSL) technology, which is a widely adopted standard for secure online transactions. Your credit card information is only used to complete your transaction and is not stored afterwards.

Need further assistance?

If you have any other questions or need additional support, feel free to contact our customer service team at [email protected]. We’re here to help!